Privacy Policy

1. Who We Are

This website is operated by Valente Consulting Education Ltd, a company registered in England and Wales (company number 17128802), with a registered office at Precision House, Bakewell Road, Peterborough, England, PE2 6XU ("we", "us", "our").

We are committed to protecting your privacy and handling your personal data responsibly, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect information you give us directly, and some information collected automatically when you use this site:

• Information you provide: your name, email address, phone number, and business turnover band, when you submit our workshop application form.
• Communication data: if you contact us via WhatsApp or live chat, we may retain a record of that conversation.
• Usage data: standard technical information such as browser type, device type, IP address and pages visited, which may be collected automatically for analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your application and get in touch about the workshop;
• Send you relevant information about our services, if you've consented to hear from us;
• Improve this website and understand how it's used;
• Meet our legal and regulatory obligations.

We will never sell your personal data to third parties.

4. Legal Basis for Processing

We process your data on the following legal bases: your consent (for example, when you submit the application form), our legitimate interests in running and improving our business, and compliance with legal obligations where applicable.

5. Third-Party Services

We use a small number of trusted third-party services to run this website and process enquiries. These may include:

• A form-processing provider, to handle workshop applications submitted through this site;
• A website hosting provider;
• A live chat / messaging provider, if you choose to contact us that way.

These providers only receive the information necessary to perform their function and are required to handle it securely. Some providers may process data outside the UK/EEA; where this happens, appropriate safeguards are used.

6. Data Sharing & Disclosure

We do not share your personal information with third parties for their own marketing purposes. We may disclose information where required by law, to protect our legal rights, or to the service providers listed above solely to deliver our services to you.

7. Data Retention

We keep personal data only for as long as necessary for the purposes it was collected — typically for the duration of our relationship with you, plus a reasonable period afterwards to meet legal, accounting or reporting requirements.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data, in certain circumstances;
• Object to or restrict certain processing;
• Request a copy of your data in a portable format;
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

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10. Security

We use reasonable technical and organisational measures to protect the information we hold. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

This website and our services are intended for business owners and are not directed at children. We do not knowingly collect personal data from anyone under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

customerservice@trademastermind.co.uk
0330 058 7100
Precision House, Bakewell Road, Peterborough, England, PE2 6XU